It can also happen if you attempt to return a title after it's been returned. This typically means that the book was successfully returned, but it didn't get deleted from your ADE library. You'll get an error like "E_BAD_LOAN_ID" or "E_LIC_ALREADY_RETURNED" in ADE. Q: When returning an ebook from Adobe Digital Editions and E_BAD_LOAN_ID error appears.Ī: Sometimes, there are issues communicating with the Adobe license server when you try to return a title in Adobe Digital Editions (ADE). Q: After downloading an ebook, I receive "Error check activation" message when trying to open it with Adobe Digital Editions. Q: After downloading an ebook, I receive "Damaged license key" message when trying to open it with Adobe Digital Editions.Ī: You should unlink and link again your Adobe Digital Editions account. Q: After downloading an ebook, I receive E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER message when trying to open it with Adobe Digital Editions.Ī: You have already opened the ebook with another Adobe ID. Sometimes the file does not open and remains saved at the downloads section of your browser. Usually, the file opens automatically with Adobe Digital Editions, but it depends on configuration of browser and system. Q: I do not find the ebook file after download it.Ī: The platform generates an acsm file when you download the eBook. Please check "Adobe Digital Editions installation" to find further information to install Adobe Digital Editions.Ī: Can I unlink my account at Adobe Digital Editions. Q: Can I share the ebook I am reading in my social networks?Ī: Yes, You can do it using social media icons at the item detail screen. Q: I can't see my comment after making it.Ī: Platform administrator should check and approve your comment before you can see it. Q: Can I rate an ebook more than one time?Ī: No, you can only rate each ebook one time. The holds emails could be treated as spam, and you could lose your reservation.Ī: Yes, you can cancel a hold from the Holds menu at your account. Q: I do not receive emails on my holds.Ī: Check your spam mailbox and the configuration filters. You have 48 hours from the time the email is sent to check out the title before your hold is cancelled. Q: How will I know that my hold on an eBook is ready?Ī: If you place a hold on an eBook, you will be emailed when it is ready for pickup. Q: How many titles can I reserve at one time?Ī: The maximum number of titles you can reserve at the same time is 2. In the case of streaming books, you can do it using return button in your personal area. Using return button from Adobe Digital Editions. In the case of downloaded ebooks you can do it using Return from OdiloAPP or it You can check remaining time on any checkout going to your checked out items.Ī: Yes, if you want to return a title before the automatic expiration date. Q: How many titles can I check out at one time?Ī: The maximum number of titles you can check out at the same time is 2.Ī: Lending period is 5 days. Q: Can I read the same book from multiple devices?Ī: Yes, app allows users to sync reading from multiple devices. You can user your Library Username and Password.Ī: Preview button allows you to read a little piece of a book before borrowing it. Q: Do I need an Adobe ID to register the reading app?Ī: No, it doesn't. ODILO's Nubereader also allows you to read from any device. EPUB and/or PDF eBooks can also be enjoyed using the Adobe Digital Editions (ADE) software. Visit OdiloAPP section to get more information about the app. Nubereader also provides you with digital tools such as notes taking, highlighting, notes sharing, device synchronization, and many other features.Ī: Yes, there are iOS and Android mobile app. eBook readers (Sony® Reader, Barnes & Noble NOOK™ and Kobo eReader)Ī.This is ODILO's powerful HTML5 cloud-based reader that allows you to enjoy a title on any device, whether your desktop, laptop, tablet, or mobile device.A: You can enjoy digital content in a variety of devices, including:
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